There will be no surprises.
Terms of Service
Last Updated: 5 August 2025
1. Consulting Services
We provide professional consulting services tailored to the specific needs of each client. The nature, scope, duration, and cost of our services will vary depending on each individual project.
2. Custom Contracts and Scope
All consulting engagements are governed by individual contracts that clearly define:
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Scope of work
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Deliverables
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Timeline
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Fees and payment terms
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Confidentiality, if applicable
Each contract is customized. The specific terms of any consulting engagement will be communicated and agreed upon in writing before the initiation of services. No services will be provided without mutual agreement on the scope and associated terms.
For smaller projects where a formal contract is not issued, the terms outlined in the quote, including any comments, shall constitute the binding agreement. Work will commence upon the Client’s signature of the quote, which confirms acceptance of the defined terms.
3. Changes to Scope
Requests to change or expand the scope of work may result in adjustments to timelines and fees. Any such changes must be agreed upon in writing by both parties.
4. Client Responsibilities
Clients are expected to:
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Provide timely access to necessary information and personnel
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Respond to inquiries or feedback within a reasonable timeframe
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Fulfill any obligations outlined in the agreed contract
Failure to meet these responsibilities may impact project timelines and the quality of outcomes.
5. Payment Terms
All payments need to be made upfront. Further payment terms will be specified in each individual contract.
6. Confidentiality
Both Parties agree to maintain the confidentiality of all non-public information received from the other. We treat all client information as confidential and will not share it with third parties unless required by law or with written permission.
If a non-disclosure agreement (NDA) is required, it will be included in the individual contract.
7. Intellectual Property
Each party retains ownership of its pre-existing intellectual property. We retain ownership of reusable workflow modules, frameworks, and tools. Client receives a non-exclusive, non-transferable license to use workflows and automations developed specifically for its business.
8. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising out of or related to the services provided. Given our strict internal protocols, such a situation is highly unlikely to arise.
9. Termination
Either party may terminate a consulting engagement as defined in the individual contract or payment terms in the quote. Any fees due for work completed up to the date of termination will remain payable.
10. Governing Law
These Terms and any related agreements shall be governed by and interpreted in accordance with the laws of the state of Florida, USA, and the United Kingdom.